Policy
Privacy policy
How Jiju handles personal data, cookies, account deletion, and contact requests.
Privacy Policy
Last updated: February 28, 2026
1. Introduction
Welcome to Jiju ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
2. Important Information and Who We Are
Jiju is a platform dedicated to helping pet owners discover pet-friendly places. We are the controller and responsible for your personal data. If you have any questions about this privacy policy, please contact us.
3. The Data We Collect About You
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
- Identity Data: includes first name, last name, username or similar identifier.
- Contact Data: includes email address.
- Profile Data: includes your username and password, your pet's information, preferences, photos, reviews, feedback, and survey responses.
- Usage Data: includes information about how you use our website, products and services.
- Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service. For more details on managing cookies, please refer to your browser's settings. By continuing to use our platform, you consent to our use of cookies.
5. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
7. Your Legal Rights and Data Deletion
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure (deletion), restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
How to Request Account and Data Deletion
You have the right to request that we delete the personal data that we have collected about you. To ask us to delete your account and associated data:
- Use the "Delete Account" button found within your Account Settings if logged into the app.
- Or, email us directly at support@jiju.pet with the subject line "Data Deletion Request".
Please note that we may need to retain certain information for recordkeeping purposes or to complete any transactions that you began prior to requesting such deletion.
8. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Contact Us
If you have any questions about this privacy policy, your data rights, or our privacy practices, please contact us at: support@jiju.pet.